Help & information

Everything for reference in one place: mountain safety, how to use the site, terms for owners, our data and rules.

Trouble in the mountains?Call 101 or 112 — free from any phone.101112

For travellers — mountain safety

How to prepare for a hike and whom to call if something goes wrong in the mountains.

Using the site

Search, the map, 3D, favourites and the AI guide — how it all works, in short.

For owners and businesses

How to list a guest house, hotel or craft place for free and get guests.

Data and openness

Where our data comes from, on what terms we use it and how to get it.

About us and legal

Who we are, how to reach us and the rules of the site.

Frequently asked questions

How do I book a place to stay?

Karpaty.Rocks is a guide — we sell nothing. On a guest house or hotel page, call the owner directly or send a request if the property has an availability calendar. The agreement and payment are made directly between you and the property. We can help you choose a place by phone: +38 (073) 757-83-03 (24/7).

How do I add my property?

Open the «Add your property» form: name, category, address, contacts, prices, description and photos. Confirm your phone with an SMS code, fill in the required fields and publish the page yourself in your account. Technical questions: +38 (099) 280-68-18.

Is it free?

Yes. The basic listing is free for everyone: no commission, no subscription, no middlemen. The availability calendar and booking requests are free too. Only advertising formats are paid — if you want them.

How can I contact you?

Write to [email protected] or use the form on the Contacts page. Property owners: +38 (099) 280-68-18. We are not a rescue service: in an emergency in the mountains call 101 or 112; direct numbers are on the mountain rescue page.

Didn't find an answer?Write to [email protected] or use the form on the Contacts page.